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Terms and Conditions

Overview

Welcome to A La Carte Travel Concierge. These Terms and Conditions state the terms and conditions for the use of our services and website. Please read them carefully before using our services or website. By engaging our services, arranging travel through us, or using our website, you agree to these Terms and Conditions.

Acceptance of Terms

By visiting our website or obtaining any service through A La Carte Travel Concierge, you agree to be bound by these Terms and Conditions. These terms include warranty disclaimers, limitations of liability, and restrictions on remedies. If you do not agree, you may choose not to use our services or website.

About Us

We are A La Carte Travel Concierge, referred to as “we,” “us,” or “our.” You can reach us at:

Carrying Identification

You and each person in your group are responsible for carrying valid passports, visas, and any other documentation required for your destination(s). Passports should be valid for at least six (6) months beyond your return date. Children and infants must also carry required documentation. Failure to comply may result in denied boarding, delays, missed flights, missed tours, or denied entry into a country.

Entry and Exit Requirements

Each country has its own entry rules, including restrictions for past criminal offenses. A La Carte Travel Concierge does not control visa issuance. You are responsible for obtaining and maintaining valid visas. Issuance of a visa does not guarantee entry, as local immigration officials make final decisions.

Denial or delay of entry for any reason is not grounds for refund.

Safety

Travel carries inherent risks. You are responsible for reviewing current travel advisories and safety information from the U.S. Government prior to and during travel. Please consult resources such as:

Participation in our services acknowledges that you accept all associated risks. A La Carte Travel Concierge is not liable for personal injury, property loss, delays, or other travel-related incidents.

Authority and Responsibility

You warrant that you are at least 18 years of age and have legal authority to make travel bookings with A La Carte Travel Concierge. You agree to be financially responsible for all bookings made by you or your account.

Booking Policies

  • Legitimate Reservations Only: You agree not to make fraudulent, speculative, or false bookings.
  • Supplier Terms: Separate terms from airlines, hotels, cruise lines, and other suppliers apply. You must comply with supplier rules, including payments, availability, and restrictions.
  • Third-Party Sites: You authorize A La Carte Travel Concierge to book travel through third-party platforms as necessary.

Payment and Cancellations

  • Final payment is due according to supplier deadlines. If full payment is not received, your reservation may be canceled, and deposits forfeited.
  • Cancellation requests must be in writing. Supplier and agency fees may apply and are non-refundable.
  • Some suppliers do not provide refunds after payment.

Transportation & Travel Requirements

  • You are responsible for arranging transportation to/from your departure airport unless otherwise stated.
  • Check-in: Minimum 2 hours before domestic flights, 3 hours before international flights.
  • Failure to use a reservation may result in cancellation of all subsequent flights.
  • Departure taxes may be required in certain countries.

No Refund for Unused Arrangements

Unused travel components (tours, transfers, flights, etc.) are non-refundable.

Currency Fluctuations

Prices are subject to change due to exchange rate fluctuations, surcharges, tariffs, or taxes.

Health & Medical Requirements

  • You are responsible for required vaccinations and medical documentation.
  • Pregnant travelers must comply with airline and cruise line rules.
  • Facilities abroad may not meet U.S. standards. Travelers are responsible for ensuring they are fit for travel.

Limitations of Responsibility

A La Carte Travel Concierge does not own or operate travel services. We act only as a booking agent for independent suppliers (airlines, hotels, cruises, etc.). Each supplier is responsible for providing their own services.

We are not liable for:

  • Supplier errors, omissions, delays, or failures
  • Personal injury, property damage, death, or other losses
  • Force majeure events (natural disasters, strikes, terrorism, government actions, weather, etc.)

Your sole remedy is limited to the commissions and fees received by A La Carte Travel Concierge within the twelve (12) months prior to any claim.

Travel Insurance

Travel insurance is highly recommended and may protect against losses due to cancellation, interruption, medical emergencies, baggage issues, supplier default, and other risks. Unless specifically stated, travel insurance is not included in your booking.

Photos and Media

A La Carte Travel Concierge reserves the right to use photos or videos taken during trips for promotional purposes unless you notify us in writing in advance.

Website Use

You may use our website only for lawful purposes. Unauthorized use, hacking, or attempts to disrupt services are prohibited. Content is protected by copyright and may not be copied or distributed without written permission.

Governing Law

These Terms are governed by the laws of the State of Texas (United States). Any claims must be filed within one (1) year of occurrence.

Contacting Us

For questions about these Terms and Conditions:
📞 Tel: 210-789-3306
📧 Email: info@alacartetravelconcierge.com
🌐 www.alacartetravelconcierge.com

Last Updated: 24 August 2025